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Terms & Conditions
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.
Terms & Conditions - the basics
Ridge Line Engraving — Terms & Conditions
Last updated: September 2026
By placing an order or using this website, you agree to the following terms.
Custom orders: All engraved items are made to order. By submitting your order and approving your design, you accept responsibility for the accuracy of the information provided (names, dates, spelling, design details). We are not responsible for errors in customer-submitted content.
Design approval: We will send you a design proof before engraving. Production begins only after your approval. Expedited orders may proceed without a proof if you request it in writing.
Pricing: Prices shown on the website are in US dollars. We reserve the right to update pricing at any time. Your price is locked at the time your order is confirmed.
Payment: Full payment is required at the time of purchase. We accept major credit cards and other methods available at checkout.
Cancellations: Orders may be cancelled for a full refund within 24 hours of placement, provided production has not begun. After production starts, no cancellation is possible.
Liability: Ridge Line Engraving is a small-batch custom workshop. Our liability is limited to the value of your order. We are not responsible for indirect, incidental, or consequential damages.
Governing law: These terms are governed by the laws of the Commonwealth of Virginia.
Contact: contact@ridgelineengraving.com — 540-267-5575
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.